Last Updated: 14 October 2026

1. Introduction

Welcome to JSM Concrete Pumping. These Terms & Conditions govern your use of our website and apply to enquiries about, and the provision of, our concrete pumping services, subject to any separate agreement or quotation issued for a particular project.

By accessing our website, you agree to comply with these terms. If you do not agree with these terms, please do not use our website.

2. About Our Services

JSM Concrete Pumping provides concrete pumping services for construction and related projects.

All services are subject to availability, site conditions, project requirements and any specific terms agreed between us and the customer.

Descriptions of services on this website are provided for general information only and do not constitute a binding offer to provide services.

3. Enquiries and Quotations

Customers may contact us to request information, availability or a quotation.

• All quotations are subject to the specific details and assumptions stated in the quotation.

• Prices, availability and service arrangements may change until confirmed in writing.

• Additional charges may apply where project requirements change or unforeseen site conditions arise, provided these are agreed or otherwise payable under the applicable contract.

• Customers should provide accurate information about the site, access, pumping distance, concrete requirements and expected volumes.

A booking will only be confirmed in accordance with the acceptance and payment terms communicated by JSM Concrete Pumping.

4. Customer Responsibilities

Customers are responsible for ensuring that the work site is appropriately prepared and suitable for the agreed services.

Depending on the project and the agreed scope of work, this may include:

• Providing safe and suitable access for vehicles and pumping equipment.

• Informing us of underground services, overhead obstructions and other relevant site hazards.

• Providing accurate project information and ensuring that the required permissions are in place.

• Ensuring that the ground and working area are suitable for the equipment being used.

• Arranging the necessary personnel and coordination at the site.

• Following reasonable safety instructions given by our authorised personnel.

Customers must inform us in advance of any known access restrictions, unusual site conditions or safety concerns that could affect the work.

5. Bookings, Cancellations and Delays

Bookings are subject to confirmation.

Customers should notify us as soon as possible if they need to cancel or reschedule a booking.

Any cancellation charges, deposits, waiting-time charges, failed attendance charges or rescheduling fees will be governed by the terms communicated in the relevant quotation or booking confirmation and applicable law.

We will make reasonable efforts to carry out agreed work at the scheduled time. However, delays may occur due to traffic, weather, site readiness, equipment issues or circumstances beyond our reasonable control.

Where delays or changes occur, we will communicate with the customer as reasonably practicable.

6. Health and Safety

Health and safety are essential when operating concrete pumping equipment.

We reserve the right to suspend or refuse work where we reasonably consider that site conditions, access arrangements or working practices present an unacceptable safety risk.

Work may resume when the relevant safety concerns have been appropriately addressed.

Customers and other contractors must cooperate with applicable health and safety requirements and any reasonable site safety instructions.

7. Payments

Payment terms, including prices, deposits, invoicing arrangements and payment deadlines, will be set out in the relevant quotation, booking confirmation or invoice.

Customers are responsible for paying amounts properly due under the agreed terms.

Any interest, recovery costs or other charges relating to late payment will only be applied where permitted by the applicable agreement and law.

If payment obligations are not met, we may take appropriate action in accordance with the agreed contract and applicable law.

8. Website Content and Intellectual Property

Unless otherwise stated, the text, branding, graphics, design elements and other content on this website are owned by or used with permission by JSM Concrete Pumping.

You may view and use the website for personal or business information purposes. You must not reproduce, distribute, modify or commercially exploit website content without appropriate permission, except where permitted by law.

We make reasonable efforts to keep website information accurate and up to date, but we do not guarantee that all content is complete, current or free from errors.

9. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee uninterrupted access or that the website will always be free from errors, viruses or other harmful components.

We may update, suspend or modify website features from time to time.

10. Limitation of Liability

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

Subject to the above, and to the extent permitted by law, JSM Concrete Pumping shall not be liable for indirect or consequential losses arising from the use of this website.

Liability arising from concrete pumping services will be governed by the applicable service agreement and relevant law.

11. Force Majeure

We will not be responsible for a failure or delay in performing our obligations to the extent that it results from circumstances beyond our reasonable control, such as severe weather, transport disruption, government restrictions, emergencies or significant equipment or supply disruptions.

We will take reasonable steps to minimise the impact of such circumstances and inform affected customers where appropriate.

12. Third-Party Links

Our website may contain links to third-party websites for information or convenience.

We do not control and are not responsible for the content, availability, security or terms of third-party websites.

13. Privacy

Any personal information collected through our website or in connection with our services will be handled in accordance with our Privacy Policy and applicable data protection laws.

Please read our Privacy Policy for further information about how we collect and use personal information.

14. Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will be published on this page with an updated revision date.

Changes to the terms of an existing customer contract will be handled in accordance with that contract and applicable law.

15. Governing Law

These Terms & Conditions are governed by the laws of England and Wales, unless applicable law requires otherwise.

Any disputes will be dealt with by the courts having appropriate jurisdiction, subject to applicable legal requirements.

16. Contact Us

If you have any questions about these Terms & Conditions, please contact JSM Concrete Pumping using the contact details provided on our website.